Date: Thursday, January 11, 2018
Date: January 11, 2018
Topic: Temporary Telephone Service Outage Plan for County Departments
Contact: Chief Information Officer Gus Gentner | (779) 548-5026
FOR IMMEDIATE RELEASE
Winnebago County has contracted AT&T to provide more robust, stable voice and internet circuits. Going forward, this will provide reliable and highly available voice and network services to Winnebago County departments.
During this update, a telephone service outage will occur on Monday, January 15, 2018.The outage may last up to 8 hours, between 8 a.m. and 4 p.m. Alternate communication arrangements have been made with the Winnebago County Sheriff’s Office and Corrections, Coroner, Animal Services, Juvenile Detention Center, and River Bluff Nursing Home facilities. Other County Offices are scheduled to be closed for the Martin Luther King, Jr. Day holiday.
The following phone numbers have been assigned to these departments for use during the hours of 8 a.m. and 4 p.m. on January 15, 2018.After 4 p.m. all Winnebago County phone services will be restored and the temporary phone numbers will be discontinued.
Contact numbers during the maintenance window are as follows:
Winnebago County Sheriff’s Office: 779-548-0921
Winnebago County Corrections: 815-246-2869
Winnebago County Coroner: 815-317-6834
Animal Services East of the Rock River: 779-548-0798
Animal Services West of the Rock River: 779-548-0907
Juvenile Detention Center: 779-548-0928
River Bluff Nursing Home: 779-548-0913
Please visit the Winnebago County and Winnebago County Sheriff’s Office websites (http://wincoil.us and http://winnebagosheriff.com) for a list of temporary phone numbers for each department. Winnebago County Government and Winnebago County Animal Services have also placed contact information on their Facebook pages.
CIO Gus Gentner may be reached regarding this matter during the maintenance window at (779) 548-5026.